Authors
Maker and Host with Stay-Pilot
Matt is a long time airbnb host that wanted a simple solution to handing of check-in information. Without having to pay for extra add-ons and unnecessary features.
Learn how to write clear check-in instructions for any property type. Includes templates for apartments, houses, and tips for early and late arrivals.
Matt KustesJanuary 28
WiFi is the #1 guest question. Learn how to present WiFi info using QR codes, printable cards, and guidebooks so guests never have to ask.
Matt KustesJanuary 27
Essential house rules for short-term rental hosts with ready-to-use templates. Learn how to set clear expectations without sounding unwelcoming.
Matt KustesJanuary 26
Learn how a digital guidebook helps you build your brand, collect guest emails, and convert OTA guests into direct repeat bookers.
Matt KustesJanuary 25
A practical guide to collecting guest emails legally and effectively. Build your direct booking list through guidebooks, surveys, and smart follow-ups.
Matt KustesJanuary 24
Real data from years of hosting reveals the top questions guests ask before arrival, and how to answer them automatically with a digital guidebook.
Matt KustesJanuary 23
A simple pre-check-in routine that connects your turnover process to your digital guidebook and dramatically cuts down on guest messages.
Matt KustesJanuary 23
From paper binders to AI chat, the guest experience is evolving fast. See how AI-powered guidebooks answer guest questions instantly, 24/7.
Matt KustesJanuary 23
Understand what actually drives 5-star reviews. From communication speed to the peak-end rule, learn the psychology behind great guest experiences.
Matt KustesJanuary 22
A data-driven breakdown of how AI Chat handles guest questions. See which questions AI answers, what still needs you, and what 90% fewer messages means.
Matt KustesJanuary 21
Discover how QR codes improve the guest experience and streamline operations at your Airbnb or VRBO. Includes creative ideas, best practices and setup tips.
Matt KustesJanuary 20
Learn how to write clear house rules for your Airbnb or VRBO. Includes templates, examples and best practices to protect your property and keep guests happy.
Matt KustesJanuary 18
A complete guide to creating a digital welcome book for your short-term rental. Learn what to include, best practices and how to make your guidebook stand out.
Matt KustesJanuary 15
Discover how Stay Pilot's new AI Chat feature enhances your digital guidebook, making information access easier for guests while reducing host workload.
Matt KustesNovember 26
Diving in to the data behind what guests care about most when booking an Airbnb. And what you can do to control those factors.
Matt KustesAugust 11
Learn how AI can help your Airbnb and VRBO listings. See the benefits, the pitfalls and practical ways to use AI to improve the guest experience and save time.
Matt KustesMay 3Learn how a digital guidebook from Stay Pilot can transform your hosting, giving guests the essential information while saving you valuable time and effort.
Matt KustesApril 28
Explore practical tips and strategies to enhance direct bookings for your short-term rental, creating a more profitable and guest-centric experience.
Matt KustesJanuary 19
Stay Pilot is the new tool for hosts that allows you to create beautiful digital guidebooks in minutes.
Matt KustesJanuary 17
