Property Manager Guidebooks: Streamline Your Operations
Enhance your property management with our efficient Guidebook Builder. Create professional, customized guidebooks for multiple properties to streamline guest communication and boost satisfaction.
Reduce workload, standardize information, and improve guest experiences across your entire portfolio.
Simplify Multi-Property Management
Managing multiple properties means juggling different guest needs and property details. Our guidebook builder lets you create and update information for all your properties in one place. Save time and ensure consistency across your portfolio with easy-to-use, customizable guidebooks.
Start building guidebooksKey Benefits
- Centralize information for all your properties
- Standardize guest communication across your portfolio
- Reduce repetitive questions and calls from guests
- Easy updates and maintenance for multiple guidebooks
- Improve guest satisfaction and property ratings
What to include for every property you manage
A good setup is one you can repeat. Decide what every guidebook covers, then fill in what changes from one vacation rental to the next. Paste each property's notes or answer a few questions, and the first draft takes about a minute.
The same sections everywhere
Pick a set, such as Arrival, House rules, Parking and Trash. Guests learn where to look, and you always know where to edit.
Details that change
Wi-Fi, door codes and appliances differ at every address. Keep them in the quick info at the top so nothing is copied from the wrong property.
A Places list for each area
Write one list of restaurants and things to do for a neighborhood, then link it to every guidebook in that area.
One way to reach you
Add your office phone and email so guests can call or write in one tap. Use the same contact on every guidebook.
A look that matches your brand
Choose a layout, colors and logo in the Look tab. Use them everywhere, and guests see one company instead of twelve styles.
Updates in one place
The pool opens in May. Trash day changes. Edit the guidebook once and the link stays the same, so you never resend it.
Questions property managers ask
- How do I set up many properties without starting over?
- Build your first guidebook the way you like it. Then open its Settings tab and choose Duplicate guidebook. The copy keeps your sections, look and Places list as a new draft with its own link. Change the name, photo and details, and it is ready.
- Does each property get its own link?
- Yes. Every guidebook has its own link and its own QR code, so guests at one property never see the details of another.
- How does pricing work with a big portfolio?
- You pay for the guidebooks you publish, and each one costs a little less as you add more. Building and previewing are free for 7 days, with no card. You confirm before a new guidebook is added to your plan.
Guests get instant answers,you get your evenings back
Follow one guest from the welcome text to an 11 PM Wi-Fi question. Everything they need is in the guidebook, and nothing reaches your phone.
One link, no app
Guests open it from your welcome message or a QR code. Nothing to download.
Answers at any hour
The AI concierge handles the 11 PM questions so your phone stays quiet.
From your guidebook
Answers come from what you wrote, and point guests to the right section.
93% of guest questions answered without host involvement
Hosts are answeringfewer questions every day
Don't take our word for it. Here's what property managers and hosts have to say about Stay Pilot.
“I previously used a google doc, but guests kept having trouble accessing it (especially on their phones)! Since I made my guidebook I haven't had a single issue. Not only that, but almost every guest seems to comment that they appreciated the recommendations.”
“I love it. But more importantly my guests seem to really like the guidebook. Within the first couple weeks multiple guests said they loved my recommendations and the itinerary builder.”
“Our property is slightly hard to find, so (what felt like) half our guests would have trouble finding the right door! After Stay Pilot we immediately stopped getting messages at check-in.”
Pay per guidebook, scale as you growOnly pay for what you use
Build and share your guidebook free for 7 days, no card needed. When you publish, your first plan starts with a 7-day free trial. Add more guidebooks anytime, and you confirm before you are charged.
Don't need AI Chat?
Build a standard guidebook and publish it to keep your link live. Need more? Each extra guidebook you publish is added to your plan, and you confirm before you are charged.
- Custom Digital Guidebooks
- Beautiful Display
- Update 24/7
- AI Itinerary Builder
- AI Chat
- Guest Email Capture
Only pay for the guidebooks you publish.
Guidebook + AI Chat!
AI chat that answers guest questions from your guidebook's content, on any guidebook you turn it on for. Each extra guidebook you publish is added to your plan, and you confirm before you are charged.
Save $5.95/month
- Everything in the Standard Plan
- AI Chat
- Guest Email Capture
- Guest Email Dashboard
- Password Protection
Empower your guests
FAQ
Frequently Asked Questions
- Sign up, then paste the notes you already have or answer a few questions. In about a minute you get a guidebook and a guest link you can share by link or QR code. Sharing is free for 7 days. Publish when you are ready to keep the link live.
No. Build your guidebook and share the link free for 7 days, no card needed. You only add a card when you publish.
After the 7 days, guests can no longer open your link until you publish. Everything you built stays saved, and you can always see it yourself. Publish to bring the link back. Your first plan starts with a 7-day free trial.
Building and sharing your guidebook is free for 7 days, so you can see it working before you pay. When you publish, your first plan starts with a 7-day free trial, and you can cancel before it ends without being charged. After that we do not offer refunds at this time.
- Amazing, we are here to help! Feel free to contact us via email!
- Our AI chat uses your guidebook's content to answer guest questions instantly, 24/7. When a guest asks about WiFi, check-in, or local recommendations, the AI provides accurate answers based on the information you've added to your guidebook. No setup required beyond building your guidebook. AI chat is part of the Guidebook + AI Chat plan, and guests only see it on guidebooks where you have turned it on.
- Yes! Stay Pilot offers 7+ built-in themes plus a custom theme builder where you can set your own colors, gradients, and branding. Every guidebook can have its own unique look that matches your property's style.
- Guests access your guidebook through a simple link or QR code. No app download required. The guidebook works on any device with a web browser, and you can share the link via your booking platform's messaging, email, or printed materials.
- You can create as many guidebooks as you need. Pricing scales based on the number of published guidebooks, starting at $8/month for your first guidebook with volume discounts as you add more. Each extra guidebook you publish is added to your plan, and you confirm before you are charged.
- No. Stay Pilot guidebooks are web-based and work in any browser. Guests simply click a link or scan a QR code to access your guidebook instantly. No download, no signup, no friction.
Simplify hosting, share, and convert
Don't resort to a binder that is out of date. Create a digital guidebook so your guests are always informed.
Build your guidebook free