I Analyzed 500 Guest Messages: What Travelers Actually Ask Before Check-In
Real data from years of hosting reveals the top questions guests ask before arrival—and how to answer them automatically with a digital guidebook.
Matt KustesJanuary 23Stay Pilot has a mission to improve the lives of hosts. But we know that this starts with the guest loving their stay.
Why Stay Pilot's approach to guest experience in the easiest and most direct way to improve your listing.
Most recent articles in Stay Pilot has a mission to improve the lives of hosts. But we know that this starts with the guest loving their stay.
Matt KustesJanuary 23
The 5-Minute Turnaround Checklist: How I Reduced Guest Questions by 80%
A simple pre-check-in routine that connects your turnover process to your digital guidebook and dramatically cuts down on guest messages.
Matt KustesJanuary 23
QR Codes for Vacation Rentals: The Complete Implementation Guide
Discover how to use QR codes to improve guest experience and streamline operations in your Airbnb or VRBO property. Includes creative ideas, best practices, and implementation tips.
Matt KustesJanuary 20