Introducing AI Chat: Your Digital Guidebook's New Assistant
Discover how Stay Pilot's new AI Chat feature enhances your digital guidebook, making information access easier for guests while reducing host workload.
Posted by

Related reading
What Airbnb Guests Care About Most: A Host's Guide to Control
Diving in to the data behind what guests care about most when booking an Airbnb. And what you can do to control those factors.
Harnessing the Power of AI to Enhance Your Airbnb and VRBO Listings
Discover how AI can be a game-changer for your short-term rental listings. Learn about the benefits, pitfalls, and practical applications of AI in improving your guest experience and optimizing your listings.
Crafting the Perfect Digital Guidebook: Elevate Your Guest Experience with Stay Pilot
Discover how creating a digital guidebook with Stay Pilot can transform your hosting experience, providing guests with essential information while saving you time and effort.

What is AI Chat?
Think of AI Chat as a knowledgeable concierge who's read your entire guidebook front to back. It's a chat interface that allows guests to ask questions about your property and get immediate, accurate responses based on the information in your digital guidebook.
Instead of searching through sections, guests can simply type questions like "What's the WiFi password?" or "How do I adjust the thermostat?" and get direct answers pulled from your guidebook content.
Why Add AI Chat?
Faster Information Access
Not everyone wants to read through a full guide to find one specific detail. AI Chat lets guests get exactly what they need through a simple question, making their stay smoother and more enjoyable.
Reduced Host Communication
While personal interaction is valuable, answering the same questions repeatedly can be time-consuming. AI Chat handles these routine inquiries, letting you focus on more important aspects of hosting.
24/7 Availability
Late-night question about the parking situation? Early morning inquiry about check-out procedures? AI Chat is always available to help, regardless of time zones or your schedule.
How It Works
1. Automatic Setup
Once you enable AI Chat, it automatically learns from your existing guidebook content. No additional work required on your end.
2. Natural Conversations
Guests can ask questions in their own words, just like texting. The AI understands context and can provide relevant information from your guidebook.
3. Accurate Information
The AI only answers based on information you've provided in your guidebook, ensuring guests receive accurate, property-specific responses.

Making the Most of AI Chat
Here are some quick tips to optimize your AI Chat experience:
- Ensure your guidebook is comprehensive and up-to-date
- Let guests know about the feature in your welcome message
- Keep an eye on common questions to identify areas where your guidebook might need more detail
AI Chat is now available to all Stay Pilot users. Simply log in to your dashboard and enable the feature for your properties. Your guests will appreciate having another way to access the information they need, when they need it.
Ready to Try It?
Remember, AI Chat isn't meant to replace your guidebook or personal touch - it's just another tool to help your guests have a better stay while making your hosting duties a little easier.
Ready to enable AI Chat for your properties? Log in to your Stay Pilot dashboard to get started.